FREQUENTLY ASKED
QUESTIONS

We offer same-day service for most Portland area repairs. When you call before noon, we can typically have a technician at your home the same day. Our service area covers all Portland neighborhoods, Beaverton, Hillsboro, Lake Oswego, and surrounding communities.

We repair all major home appliances including refrigerators, washers, dryers, dishwashers, ovens, ranges, microwaves, freezers, garbage disposals, ice makers, and wine coolers. We service both gas and electric appliances.

Yes, we charge a diagnostic fee for the service call, which covers the technician's travel and time to diagnose your appliance. This fee is waived when you proceed with the repair. We'll always give you a clear estimate before any work begins.

We service all major appliance brands including Whirlpool, Samsung, LG, GE, Frigidaire, Bosch, Maytag, KitchenAid, Sub-Zero, Wolf, Thermador, Viking, Miele, and many more. If you don't see your brand listed, call us — we likely service it.

Yes! All our repairs come with a 90-day parts and labor warranty. If the same issue recurs within 90 days of your repair, we'll fix it at no additional charge. We stand behind our work.

Absolutely. All PDX Appliance Pros technicians are fully licensed, bonded, and insured. They undergo background checks and continuous training on the latest appliance technologies. You can trust who we send to your home.

Repair costs vary depending on the appliance, the issue, and parts required. Most repairs range from $150 to $400. We always provide a detailed estimate before starting work, so there are no surprises. In many cases, repair is significantly more cost-effective than replacement.

We specialize in residential appliance repair. For commercial appliance service, we recommend contacting a commercial appliance service company. However, we do service high-end residential appliances like Sub-Zero and Wolf that are often found in premium homes.

For refrigerator issues, minimize opening the door to preserve cold temperatures. For washer leaks, turn off the water supply valve. For gas appliance issues, if you smell gas, leave the house and call your gas company immediately. For all other issues, simply unplug the appliance if possible.

Yes, we offer emergency repair services for urgent situations. While our standard hours are Monday–Friday 7 AM–7 PM and Saturday 8 AM–5 PM, we take emergency calls on Sundays and after hours for critical situations like refrigerator failures with food at risk.

We can provide general cost ranges over the phone, but an accurate estimate requires a diagnostic visit since appliance issues can have multiple causes. Our diagnostic fee is applied toward the repair cost when you proceed with service.

Our technicians carry thousands of common parts on their service vehicles, which is why we can complete most repairs in a single visit. For less common parts, we can typically source and install them within 1-2 business days.